We recently experienced some unexpected issues with our SIM ordering service. Members may have received the error “There’s an error with ordering your sim – please try again later.” The order however will have gone through. I am pleased to confirm this issue has now been resolved. You can learn more about this Service Issue via our community - https://community.giffgaff.com/d/34035438-restored-issue-with-sim-ordering-service-03-april-2024
Posted Apr 05, 2024 - 09:36 BST
Update
We are currently experiencing some unexpected issues with our SIM ordering service. Members may receive the error “There’s an error with ordering your sim – please try again later.” The order however does go through. Our technical team are currently investigating. You can learn more on this Service Issue via our community - https://community.giffgaff.com/d/34035438-issue-with-sim-ordering-service-03-april-2024
Posted Apr 04, 2024 - 10:40 BST
Investigating
We are currently experiencing some unexpected issues with our SIM ordering service. Members may receive the error “There’s an error with ordering your sim – please try again later.” The order however does go through. Our technical team are currently investigating. You can learn more on this Service Issue via our community - https://community.giffgaff.com/d/34035438-issue-with-sim-ordering-service-03-march-2024