Investigating - Several members are reporting they are unable to upload images to the Community. Read more here
Oct 02, 2026 - 11:04 BST
Oct 02, 2026 - 11:04 BST
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Data, calls and texts
Operational
Calls
Operational
Data
Operational
MMS(Picture messages)
Operational
Premium SMS
Operational
Bon Voyage message
Operational
Texts
Operational
Broadband
Operational
On-boarding
Operational
Live Chat
Operational
Phones
Operational
Buy phone with loan
Operational
Buy outright
Operational
Phone delivery
Operational
Phone return, repair or exchange
Operational
Sell my phone
Operational
Phone page unavailable / Intermittent
Operational
Phone order processing
Operational
giffgaff.com website
Operational
Login
Operational
Site availability
Operational
Registration
Operational
The My giffgaff app
Operational
Login
Operational
Availability
Operational
Community
Degraded Performance
Viewing the community
Operational
Interacting with the community
Degraded Performance
Notifications
Operational
Plans & Credit
Operational
Using a voucher
Operational
Using a credit/debit card
Operational
Using top-up credit
Operational
Using PayPal
Operational
IVR - Automated phone service
Operational
Display issues for plans & credit
Operational
Early repurchase
Operational
Travel Data Add On
Operational
Auto Topup Services
Operational
Ask an agent
Operational
Raising a case
Operational
Case updates
Operational
SIM
Operational
Ordering a SIM
Operational
Delivery of SIM
Operational
Activating SIM
Operational
SIM Swap
Operational
eSIM
Operational
Downloading eSIM
Operational
Installing eSIM
Operational
Transferring your number
Operational
Joining giffgaff
Operational
Calling 43431
Operational
Texting 43431
Operational
Getting a PAC code online
Operational
Request STAC via 75075
Operational
Getting a STAC code online
Operational
Request PAC via 65075
Operational
Delayed Number Transfer
Operational
giffgaff communications
Operational
giffgaff emails
Operational
Password reset
Operational
Purchase confirmation
Operational
Two-step verification
Operational
giffgaff texts
Operational
Content Lock
Operational
Low Balance Notification
Operational
End of Call Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.