Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 04, 2026 - 01:00 GMT
Scheduled
Our tech teams will be completing some planned changes to systems during the following times:
Start: 04/02/2026 01:00 End: 04/02/2026 04:30
During this time the giffgaff website, the giffgaff app, the giffgaff Community and automated numbers to top up/change plan and to request STAC/PAC codes will be unavailable.
These planned changes do not affect being able to make calls, send texts or use data, so you will be able to use your phones as usual during this time. Read more here
Posted Feb 03, 2026 - 15:59 GMT
This scheduled maintenance affected: Community (Viewing the community, Interacting with the community), giffgaff.com website (Login, Site availability), The My giffgaff app (Availability), and Plans & Credit (IVR - Automated phone service).