Service updates

A snapshot of the giffgaff service

Planned maintenance on February 19, 2026 from 1:30 AM to 8:00 AM

Scheduled Maintenance Report for giffgaff

Completed

The scheduled maintenance has been completed.
Posted Feb 19, 2026 - 05:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 19, 2026 - 01:30 GMT

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 18, 2026 - 12:24 GMT
This scheduled maintenance affected: Transferring your number (Joining giffgaff, Getting a PAC code online, Getting a STAC code online), The My giffgaff app (Login, Availability), Community (Viewing the community, Interacting with the community, Notifications), Plans & Credit (Using a voucher, Using a credit/debit card, Using top-up credit, Using PayPal, IVR - Automated phone service, Display issues for plans & credit, Early repurchase, Travel Data Add On), SIM (Ordering a SIM, Activating SIM, SIM Swap), giffgaff.com website (Login, Site availability, Registration), eSIM (Downloading eSIM), and Phones (Buy phone with loan, Buy outright, Phone return, repair or exchange).