We have noticed that some members are having issues using some services, including Voice (4G, 5G and WiFi Calling), activating a new SIM card and the ability to make changes to active accounts.
Posted Nov 06, 2025 - 09:42 GMT
This incident affected: SIM (Activating SIM), The My giffgaff app (Availability), and Transferring your number (Delayed Number Transfer).