Service updates

A snapshot of the giffgaff service

Delays in processing Returns, Repairs and Recycle

Incident Report for giffgaff

Investigating

We are currently experiencing delays with processing Returns, Repairs and Recycle due to a system issue. You can read more here Read more here
Posted Jul 09, 2025 - 13:22 BST
This incident affects: Phones (Phone return, repair or exchange, Sell my phone).