We were informed of some issues with members requesting a PAC or STAC code via 65065 / 70575. This has now been resolved and members are now able to request a PAC or STAC via 65065 / 7057 again. PAC or STAC requests via giffgaff.com and phone IVR remain unaffected. Read more here
Posted Oct 12, 2026 - 10:40 BST
This incident affected: Transferring your number (Request STAC via 75075, Request PAC via 65075).