Making payments and adding card details issue - 20 June 2025

Incident Report for giffgaff

Resolved

Since 2:20pm today until 3:40pm there was an issue with payments. Some members were unable to purchase plans, top-ups or add card details. This has been rectified by the team and is now resolved.

https://community.giffgaff.com/d/34350469-retro-making-payments-and-adding-card-details-issue-20-june-2025

Posted Jun 20, 2025 - 15:45 BST