Service updates

A snapshot of the giffgaff service

Delays on Repairs, Returns & Replacement status updates - 02 October 2024
Incident Report for giffgaff
Investigating
We have been informed of some issues with members experiencing delayed status updates when booking a phone repair, replacement or return. This is currently being investigated by our technical teams. Read more here
Posted Oct 02, 2024 - 16:42 BST
This incident affects: Phones (Phone return, repair or exchange).