Service updates

A snapshot of the giffgaff service

Receiving SMS while roaming - 23 December 2024
Incident Report for giffgaff
Monitoring
The technical team have resolved this particular issue and we will continue to monitor for any further issues.

https://community.giffgaff.com/d/34229882-receiving-sms-while-roaming-23-december-2024
Posted Dec 24, 2024 - 17:37 GMT
Update
We are continuing to investigate this issue.
Posted Dec 23, 2024 - 17:08 GMT
Investigating
We have noticed an issue where some members are experiencing some issues with receiving text messages while roaming. This is currently being investigated by our technical teams. Read more here
Posted Dec 23, 2024 - 16:19 GMT
This incident affects: Data, calls and texts (Calls and texts).
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