We are currently experiencing some unexpected issues with phone orders. Members attempting to complete a device purchase may receive an error/be told the phone is out of stock or be unable to complete their transaction. Our technical team are currently investigating. You can learn more about this service issue via our community - https://community.giffgaff.com/d/34415505-issue-completing-device-purchases-12-september-2025
Posted Sep 12, 2025 - 16:13 BST
This incident affects: Phones (Buy phone with loan, Buy outright, Phone order processing).