Service updates

A snapshot of the giffgaff service

Planned Upgrade 20 October 2026 @ 02:00am - 06:00am

Scheduled Maintenance Report for giffgaff

Completed

The scheduled maintenance has been completed.
Posted Oct 20, 2026 - 06:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2026 - 02:00 BST

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Oct 19, 2026 - 18:09 BST
This scheduled maintenance affected: The My giffgaff app (Login), Community (Viewing the community, Interacting with the community), Plans & Credit (Using a voucher, Using a credit/debit card, Using top-up credit), giffgaff.com website (Login, Site availability, Registration), Phones (Buy phone with loan, Buy outright), and Transferring your number (Getting a PAC code online, Getting a STAC code online).