We have had a few members reporting an issue with receiving incoming calls & text messages, and have let us know that the person calling their number hears a message stating that the ‘number is not recognised’and texts fail. We are currently investigating this issue, and advise any members currently experience this issue please raise a case with our agents, to help get this resolved. https://community.giffgaff.com/d/34048265-some-members-unable-to-receive-calls-22nd-april-2024
Posted Apr 22, 2024 - 13:35 BST
This incident affected: Data, calls and texts (Calls and texts).