Service updates

A snapshot of the giffgaff service

4G Voice and Data Issues in Surrey, Hampshire, Wiltshire and Guildford

Incident Report for giffgaff

Resolved

This incident has been resolved.
Posted Mar 26, 2026 - 15:53 GMT

Investigating

Members in Surrey, Hampshire, Wiltshire and Guildford may have difficulty connecting to 4G Voice and Data service. Impact on 5G is not yet confirmed and is under investigation. 2G services remain unaffected. Read more here
Posted Mar 26, 2026 - 12:16 GMT
This incident affected: Data, calls and texts (Calls, Data).